Mastering Cisco Switch CLI: A Comprehensive Troubleshooting Guide

Effectively managing and troubleshooting Cisco switches is essential for maintaining a robust network infrastructure. The Command-Line Interface (CLI) offers a powerful means to configure, monitor, and resolve issues within your network.

1. Verifying Interface Status

Begin by assessing the operational status of all interfaces to identify any that are down or administratively disabled.

  • Command:
show ip interface brief

This command provides a concise overview of each interface’s status, including its IP address and operational state.

2. Examining Interface Details

For a more in-depth analysis of a specific interface, including error statistics and configuration, use:

  • Command:
show interfaces [interface_id]

(Replace [interface_id] with the actual interface identifier (e.g., GigabitEthernet1/0/1).

3. Reviewing VLAN Configuration

Ensure that VLANs are correctly configured and active.

  • Command:
show vlan brief

This displays a summary of VLANs, their status, and associated ports.

4. Checking Spanning Tree Protocol (STP) Status

STP issues can lead to network loops or connectivity problems.

  • Command:
show spanning-tree

This command provides information about the STP topology and any potential issues.

5. Analyzing MAC Address Table

Investigate the MAC address table to ensure proper learning and forwarding of frames.

  • Command:
show mac address-table

This displays the MAC addresses learned by the switch and their associated ports.

6. Inspecting Port Security Settings

Port security configurations can impact connectivity if misconfigured.

  • Command:
show port-security

This command shows the port security status and any security violations.

7. Examining Interface Counters

Check for errors or drops that might indicate hardware issues or misconfigurations.

  • Command:
show interfaces counters

This provides statistics on input and output packets, including errors and drops.

8. Utilizing Cisco Discovery Protocol (CDP)

CDP helps identify directly connected Cisco devices, aiding in topology verification.

  • Command:
show cdp neighbors

This displays information about neighboring Cisco devices.

9. Reviewing System Logs

System logs can provide insights into events and errors affecting the switch.

  • Command:
show logging

This command displays the system log messages.

10. Performing a Ping Test

Verify connectivity to other devices or network segments.

  • Command:
ping [destination_ip]

Replace [destination_ip] with the IP address of the device you want to test connectivity to.

11. Displaying the Running Configuration

To view the current configuration of the switch:

  • Command:
show running-config

This command displays the active configuration, including interface settings, VLANs, and routing protocols.

12. Displaying the Startup Configuration

To view the configuration that the switch will use upon reboot:

  • Command:
show startup-config

This shows the configuration stored in non-volatile memory, which is loaded during startup.

13. Displaying Interface Status

To check the status of all interfaces:

  • Command:
show interfaces status

This provides a summary of each interface’s status, including its VLAN assignment and operational state.

14. Displaying Interface Configuration

To view the configuration of a specific interface:

  • Command:
show running-config interface [interface_id]

Replace [interface_id] with the actual interface identifier (e.g., GigabitEthernet1/0/1).

15. Displaying the Routing Table

To view the current routing table:

  • Command:
show ip route

This command displays the routing table, including directly connected networks, static routes, and dynamic routing protocols.

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